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Electrical and TV help by video call

A problem with the antenna, the alarm or the electrical system? We try to solve it together on a video call, before coming in person.

19€

  • Pay online, securely
  • Book your session
  • Also on WhatsApp
Electrical and TV help by video call

Before coming in person, we try remotely

Many problems with TV, satellite, alarms or small electrical systems are solved with a step-by-step guide on a video call, without waiting for a site visit.

We help you understand what is happening. If an on-site job is really needed, we tell you clearly and the cost of the video call is deducted from the quote.

âš¡ M 3.5 Technical Note
M 3.5 designs, certifies and coordinates electrical and energy systems. We don't carry out on-site installation work ourselves: every installation is entrusted to qualified electrical contractors that we can recommend or that you choose, always under our technical direction. Installer Network →

What you get

  • Guided diagnosis in real time.
  • An expert who explains what to do in simple words.
  • Good for TV and satellite, alarms and small electrical systems.
  • The cost is deducted from the quote if a technician is needed on site.
  • Secure online payment by card.

Who it is for

TV with no signal

Missing channels or a frozen picture.

Alarm going off

Alarms that trigger by themselves or do not respond.

Tripping circuit breaker

We find what makes it trip.

Small doubts about the system

Before spending, an expert opinion.

How much it costs

A fixed, clear price. You pay online by card via Stripe. If you prefer other methods, tell us in your request.

Most requested

Guided video call

20 minutes with a technician

€19

per 20 minutes

  • Guided diagnosis in real time
  • Good for TV, SAT, alarms, small systems
  • Deducted from the quote if a visit is needed
Send Request

See the full price list →

How it works

You book the video call

Choose the time slot you prefer.

You show us the problem

Electrical panel, TV unit or alarm: your phone camera is enough.

We guide you

Step by step, until the problem is solved.

If a visit is needed, we deduct it

The cost of the call is taken off the quote.

Frequently asked questions

Does it work if I am not handy?

Yes: we guide you calmly and in simple words, one step at a time.

What if it cannot be solved remotely?

We tell you right away. The cost of the video call is deducted from the quote for the job.

May I touch the electrical panel?

Only if we tell you how to do it safely. Otherwise nothing is touched.

Book your video call

Pay online securely or write us the problem: we call you back to set the time slot.

  • Written quote. Before we start you know what is included and how much it costs.
  • A real person. The person who works on the project answers you, in Italian, also on WhatsApp.
  • Italian company. M 3.5 S.R.L., Senise (PZ): you can also come and meet us.
Ask on WhatsApp

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Book Your Session

Pay & Book — 19€

Want to tell us about the issue before booking?

Or write to us on WhatsApp
Send Request