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Remote Support

Remote IT assistance

A slow computer, a site that does not work, an error you do not understand? We help by connecting to your screen, without you leaving home.

25€

  • Pay online, securely
  • Book your session
  • Also on WhatsApp
Remote IT assistance

Fast help, without leaving home

A slow computer, a site that no longer loads, an error you cannot explain: many IT problems are solved by connecting to your screen remotely, securely, without taking the computer anywhere.

We use free and secure programs, TeamViewer or AnyDesk, which you install only for the duration of the call.

What you get

  • A direct connection to your screen, with your permission.
  • Help with computers, websites and software problems.
  • You watch what we do, at every moment.
  • You pay only after the first assessment of the problem.
  • Secure online payment by card.

Who it is for

Private users

Slow computer, errors, email and programs.

Firms and small companies

Quick problems solved without stopping work.

Those with a website

A site that does not load or shows errors.

Those who are not handy

We guide you calmly, word by word.

How much it costs

A fixed, clear price. You pay online by card via Stripe. If you prefer other methods, tell us in your request.

Most requested

Remote session

30 minutes on your screen

€25

per 30 minutes

  • Direct connection to your screen
  • Good for computers, sites and programs
  • Payment after the first assessment
Send Request

See the full price list →

How it works

You explain the problem

With a photo of the screen and a few guided questions.

We call you back

We set the remote session.

We solve it together

We connect and fix it while you watch.

It is closed

We leave you some tips to avoid it.

Frequently asked questions

Is it safe to let you connect?

Yes. We connect only after your permission and you can stop at any time.

What do I need to start?

A computer with internet. We help you install the connection program.

What if the problem is not solved?

We tell you at once how to proceed. Payment happens only after the first assessment.

Ask for your assistance

Pay online securely or write us the problem: we call you back to set the session.

  • Written quote. Before we start you know what is included and how much it costs.
  • A real person. The person who works on the project answers you, in Italian, also on WhatsApp.
  • Italian company. M 3.5 S.R.L., Senise (PZ): you can also come and meet us.
Ask on WhatsApp

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Book Your Session

Pay & Book — 25€

Want to tell us about the issue before booking?

Or write to us on WhatsApp
Send Request