PIRAMIDE 3.5
Scams, wrong bills, contracts you never asked for: we advise you what to do, based on our direct experience, through to conciliation.
from €50
Inflated bills, contracts activated without your consent, promises broken by the phone, power or gas provider, scams, problems with a bank. These are situations we lived through ourselves as a company, and they taught us how to move.
We explain what to do, in what order and who to turn to. If needed, we go with you through to conciliation: the free procedure that can solve the problem without going to court.
We offer practical support and advice based on our direct experience. We are not a law firm and this is not a legal assistance service.
Conciliation procedures with phone operators and with power and gas providers are free for you: you only pay for our help. If the case needs a lawsuit or a court appeal, we refer you to a qualified lawyer.
Unjustified costs, services never requested, lines that do not work.
Strange bills, unwanted supplier changes, wrong charges.
What to do at once if you were deceived or paid for something that does not exist.
Charges, instalments, unclear contracts: who to call and how.
Clear prices, before we start. VAT is not included and the quote is always free.
To understand what to do
from€50
case review
To start the procedure
from€120
per case
To reach the solution
from€250
per case
Prices are the cost of our support. Conciliation with phone operators, power and gas providers is free for the consumer.
Calmly, even just in words. Add bills and messages if you have them.
A clear plan, with the steps and the timing.
We prepare the documents and follow you.
We check the agreement together with you.
No, and nobody serious can. We tell you honestly how strong your case is.
Usually a few weeks. Exact times depend on the body and the type of problem.
You can turn to a qualified lawyer: we help you arrive with documents already in order.
Yes: block the cards or accounts involved, keep every message and report it to the Postal Police. Then write to us: we tell you how to proceed.
We answer calmly and in simple words. The first request does not commit you to anything.